 |
Free
Shipping on orders over $99.00 |
(US Shipping Only ) |
|
|
|
|
|
|
|
|
|
|
|
|
 |
Warranty
Information
All
knives purchased from CutleryMall.com have a LIFETIME guarantee backed
by our store. We will replace any defective product immediately on
products that were purchased from us. If you are sending in any pieces
for warranty work, please package them carefully and include the Warranty
Returns Form.
Please print out the CutleryMall Warranty Return form.
Listed here are some popular manufacturers with their warranty address, telephone
number and warranty information.
Warranties on cutlery cover Manufacturer Defects such as broken or cracked
handles. This also includes bent or broken blades. Black pits in the blade
can be a manufacturer defect at times.
Warranties do not cover general wear, mis-use, or abuse. Chipped edges, bent
points, and broken tips can be easily repaired atCutleryMall.com but are generally not
covered under warranty. Minor corrosion from dishwasher use is also not covered
but can easily be removed with fine steel wool and some dish soap.
For warranty returns: Please make sure you include your name, address, daytime
telephone number and a brief explanation of the problem. Be sure to package
the knife carefully and use an insured shipper such as UPS or the USPS.
|
| Global |
Sointu Usa -
Attn : Warranty
443 Greenwich St
New York NY 10013
212-219-8585 |
JA Henckels
Limited Lifetime Warranty
|
JA Henckels
Attn: Warranty
171 Saw Mill River Road
Hawthorne, NY 10532
914-747-0300 |
Kyocera
5 year Limited Warranty
|
Important
Kyocera sharpening/Warranty Info
Kyocera Tycom Corp.
Attn: Knife Sharpening
17862 Fitch
Irvine CA 92614 |
| Victorinox / RH Forschner |
RH Forschner Service Center
65 Trap Falls
Shelton, CT 06484
800-442-2706 |
Wüsthof-Trident
Limited Lifetime Warranty |
Wüsthof-Trident
Attn: Warranty Dept.
200 Brady Ave.
Hawthorne, NY 10532 |
Chroma
USA
|
Attn
: Warranty
2003 Carrington Dr
Orlando FL 32807 |
Kai
Shun
|
Kai Cutlery
Attn : Warranty
18600 SW Teton ave
Tualatin OR 97062 |
|
| If
you need a knife repaired or sharpened, please visit our Professional
Sharpening
page |
|
|